Operating Model

Frutico

Swift and enormous impact for Fruitico

Primary produce grower and distributor, Fruitico, with operations in Pinjarra and Broome, have been assisted by G11 Team in their large-scale fresh produce business since mid 2022. G11 Team was asked to build leadership capabilities in senior management and supervisor level. This would enable the owners of the business to focus on strategic growth, and alleviate the day-to-day forces of operations. Upon starting the project it was apparent that the foundations of sustainable high performance needed to be improved (including; job descriptions, organizational structure, performance appraisals, operational planning). In parallel to building these processes, the leadership teams undertook fortnightly development and coaching. “Through this program, the owner was able to discover unsuspecting high potential leaders, there was greater calmness amongst the day-to-day leadership, and we all witnessed a more proactive approach to solving problems. The most rewarding part has been the emergence of high performance leadership skills being developed, amongst people who were technically very able at their jobs. We can see greater efficiency now in their sub-teams,” said Michael Broadbridge, G11’s Principal Consultant on this project. “The managers are now more measured and planned in their approach. I have been enabled to focus on the future of the business. The impact has been swift and enormous,” said Roger Fahl, Owner and CEO, Fruitico.

Kojonup Plan

Positive community on Kojonup’s Strategic Community Plan

G11 has been assisting Shire of Kojonup for almost eight years. It’s been the most recent project that has the region talking. G11 has assisted the Shire and community, through 2022 to 2023, with three projects; their Strategic Community Plan, their Corporate Business Plan and their Workforce and Diversity Plan. Forming the Strategic Community Plan was a significant commitment from the Kojonup community. They asked for change, for growth and dedication – not just in words, but through commitment and passion. A cookie-cutter Strategic Community Plan, merely to receive a stamp of compliance, was not going to cut it for this region. G11 had to go over and above. “I’m very proud of the critical thinking and challenge the working group did on this project. Everyone truly listened to the stakeholders, comprehensively researched, dived deep into case studies from around the world, and created a plan that was edgy and challenging – as requested. I’d say it was a risk-taking plan which you’d typically see in private business,” said Sally Carbon, the Principal Consultant on the strategy work for the Shire. The Shire of Kojonup CEO Grant Thompson, thanked the G11 team for going over and above. “We worked hard with all involved, and had some heavy conversations around the Council table. We all knew we couldn’t keep doing what we had in the past. We had to challenge ourselves, and the G11 team certainly helped us to do this. We met often and over a sustained period of time. The project took longer than we had planned, and G11 backed us up all the way,” he said. “The Strategic Community Plan has been received well by the community. It’s landed very well. Many in the community have told me, amongst great inspiration, that their feedback had been heard and incorporated into the final plan. They are suitably excited by this plan,” said Thompson.